PRIVACY POLICY OF THE WEBSITE WWW.TERSORTE.PL

1. For the Owners of this website, the protection of Users' personal data is of the utmost importance. They make great efforts to make Users feel safe when entrusting their personal data when using the website.

2. User is a natural person, a legal person or an organizational unit without legal personality, which is granted legal capacity by law, using electronic services available on the website.

3. This privacy policy explains the principles and scope of processing of the User's personal data, his rights as well as the obligations of the data administrator, and also informs about the use of cookies.

4. The joint controllers use the latest technical measures and organizational solutions to ensure a high level of protection of processed personal data and protection against access by unauthorized persons.

I. PERSONAL DATA ADMINISTRATOR

1. The administrators of Users' personal data are Mirosław Zabój and Patryk Rymarowicz, who jointly run a business in the form of a limited liability company. under the name Tersorte Sp. z o. o., based at: Nozdrzec 147, 36-245 Rzeszów, NIP: 686 170 00 15 (hereinafter also referred to as: "Owners" and "Co-controllers").

2. Contact with the Joint Controllers in matters relating to the protection of personal data is possible at the above-mentioned address. postal address and by e-mail to the following e-mail address: kontakt@tersorte.pl

II. PURPOSES OF PERSONAL DATA PROCESSING

1. The joint controllers process Users' personal data for the basic purpose of concluding and performing sales contracts within the online store, available at: www.tersorte.pl, as well as to provide electronically the service of maintaining the User's account.

2. This means that the Users' personal data referred to in point 1 are needed in particular for:

  • setting up a User account;
  • concluding a sales contract;
  • making settlements;
  • delivery of the goods ordered by the User;
  • the User can exercise any consumer rights (e.g. withdrawal from the contract, warranty).

3. The User may also consent to receiving information about new products and promotions, which will result in the Joint Controllers also processing personal data in order to send the User commercial information, including: new products or services, promotions or sales.

4. Users' personal data are also processed in order to fulfill legal obligations imposed on the Joint Controllers, e.g. obligations specified in tax law provisions.

5. The User's personal data may also be processed in order to secure and pursue claims or protect against claims of the User or a third party, as well as for statistical and performance purposes, ensuring the security of the website and for marketing purposes.

III. DATA TYPE

1. The joint controllers process the following personal data, the provision of which is voluntary but necessary for:

a. register on the store's website (create an account):

- first name and last name,

- e-mail adress;

b. making purchases:

- first name and last name;

- delivery address;

- Phone number;

- e-mail adress;

– PESEL number (in case of requesting an invoice);

– NIP number (in case of requesting an invoice for the entrepreneur).

2. In the event of withdrawal from the contract or acceptance of the complaint, and the refund is made directly to the User's bank account, we also process the bank account number for the purpose of refunding the amount due.

3. The User's activity on the website is recorded in system logs (a special computer program used to store a chronological record containing information about events and activities related to the IT system used to provide services). The information collected in the logs may include data regarding access to the website, the volume of data transferred, the browser used, the operating system used, the IP address, and the Internet service provider.

4. In addition, the website also uses cookies. They are used to provide services at the highest level, to optimize the content available in the online store, adapting them to the individual needs of each user, as well as for advertising and performance purposes. The use of data collected via this technology takes place provided that the User consents to the use of cookies, in accordance with the cookie policy described in detail below.

IV. LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

1. Personal data are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 /EC (General Data Protection Regulation), hereinafter referred to as: "GDPR".

2. In the case of personal data processing for the purpose of maintaining an Account, placing and executing orders, handling submitted complaints, the legal basis for data processing is the execution of a contract for the provision of electronic services and/or a sales contract (Article 6(1)(b) of the GDPR). .

3. In the case of processing personal data for marketing purposes, including in particular information about offered goods, promotions, discounts, additional services, sending (displaying) advertisements tailored to the User's preferences, the legal basis for data processing is our legitimate interest (Article 6(1) 1 letter f of the GDPR), including presenting Users with offers, promotions, advertisements that may interest them, as well as other information regarding our activities.

4. In the case of processing personal data for statistical and performance purposes, ensuring security on the website, we rely on our legitimate interest (Article 6(1)(f) of the GDPR) consisting in providing a user-friendly, attractive and secure website and on its optimization in order to achieve both our business goals and meet the expectations of Users.

5. In the event of any claims filed against us or claims made by us against Users, the legal basis for the processing of personal data is our legitimate interest (Article 6(1)(f) of the GDPR) in the form of pursuing or defending against claims.

6. When processing personal data in the form of cookies and other similar technologies for marketing purposes, displaying advertisements tailored to Users' preferences, analyzing Users' activity on the website, improving appropriate functionalities, we do it based on our legitimate interest (Article 6(1) 1 letter f of the GDPR), provided that the User consents to the use of cookies in accordance with the provisions of the Telecommunications Law.

V. PERSONAL DATA PROCESSING TIME

1. The time during which we may process Users' personal data depends on the purpose and legal basis of processing. And yes:

a) if we process personal data based on the User's consent, the processing period lasts until the consent is withdrawn;

b) if we process personal data on the basis of our legitimate interest, the processing period lasts until the above-mentioned period ceases. interest (e.g. limitation period for civil claims) or until the User objects to further such processing (if you object to the processing of personal data for direct marketing purposes, we will stop processing it immediately);

c) if we process personal data because it is necessary due to applicable legal provisions, the data processing periods for this purpose are determined by these provisions;

d) if the legal basis for data processing is the performance of a contract for the provision of electronic services or a sales contract, personal data are processed for the period necessary to perform the contract.

VI. YOUR RIGHTS

1. The user may at any time request information on the scope of personal data processing.

2. The User may at any time request correction or rectification of his or her personal data. The user can also do it themselves after logging in to their account.

3. The user may withdraw his/her consent to the processing of his/her personal data at any time, without giving a reason. The request not to process data may concern the specific purpose of processing indicated by the User, e.g. withdrawal of consent to receive commercial information, or concern all purposes of data processing. Withdrawal of consent will not affect actions already performed.

4. The User may at any time, without giving a reason, request that the administrator delete his data. A request to delete data will not affect any activities performed so far. Deleting data means simultaneous deletion of the User's account, along with all personal data saved and processed so far.

5. The user may at any time object to the processing of personal data when the legal basis for processing is the legitimate interest of the administrator.

6. The User may request that the processing of personal data be limited, either for a specified period of time or without a time limit, but to a specific extent, which the administrator will be obliged to comply with. This request will not affect any actions performed so far.

7. The User may request that the administrator transfer the User's processed personal data to another entity. For this purpose, the User should write a request to the administrator, indicating to which entity (name, address) the User's personal data should be transferred and what specific data the User would like the administrator to provide.

8. The Joint Controllers inform the User about the actions taken within one month of receiving one of the requests listed in the previous points.

9. The user also has the right to lodge a complaint with the President of the Personal Data Protection Office if he/she considers that the processing of his/her data is unlawful.

VII. DATA RECIPIENTS

1. In connection with the provision of services available on the website, we may entrust Users' personal data for processing to companies providing IT, legal and debt collection services to us, courier companies, entities providing online payment services, banks, other payment operators, and entities implementing us broadly understood marketing activities.

2. Personal data of website users are not transferred outside the European Union.

VIII. COOKIES

1. The website uses cookies or similar technologies to provide the User with access to the website, improve its operation, profile and display content tailored to the User's needs.

2. Cookies are small text files saved on the user's end device (computer, telephone, tablet, etc.) while using the website, allowing for saving and reading information, used for various purposes, which can be divided into the categories described below. Information collected through cookies and similar technologies may include the date and time of the visit and how the User uses the website.

3. We use two types of cookies or similar technologies, depending on their lifespan:

a) session - files stored on the User's device until the user logs out of the website or leaves the website;

b) permanent - files stored on the User's device until they are deleted by the User or until the cookie file expires within the period specified in the cookie file specification.

4. The website owners and other entities providing services to them (e.g. analytical and advertising) use cookies for various purposes, which can be divided into the following categories:

a) basic cookies (required to use the website) - used primarily for the proper functioning of the website, providing services and functionality of the website to Users.

b) personalization cookies - used to collect statistical information on the use of the website (also called cookies for analytical purposes), create a User profile, and provide personalized content. . The processing of personal data in connection with the use of these cookies depends on obtaining the User's consent via the cookie consent management platform. This consent may be withdrawn at any time via this platform.

c) personalization cookies - used to collect statistical information on the use of the website (also called cookies for analytical purposes), create a User profile, and provide personalized content. . The processing of personal data in connection with the use of these cookies depends on obtaining the User's consent via the cookie consent management platform. This consent may be withdrawn at any time via this platform.

d) optimization cookies - used to monitor Users' behavior, analyze and improve the services available on the website. These cookies may be installed by the Owners and third parties who are our trusted partners with whom we constantly cooperate, indicated on the cookie management banner. Detailed information on data processing by our partners can be found on their websites. The processing of personal data in connection with the use of these cookies depends on obtaining the User's consent to the use of functional cookies via the cookie consent management platform. This consent may be withdrawn at any time via this platform.

e) advertising cookies - they allow the advertising content displayed to be tailored to the Users' interests within and outside the website. Based on the information from these cookies and the user's activity on other websites, a profile of the user's interests is built. Advertising cookies may be installed by the Owners and third parties who are our trusted partners with whom we constantly cooperate, indicated on the cookie management banner. Detailed information on data processing by our partners can be found on their websites. The processing of personal data in connection with the use of advertising cookies is possible after obtaining the user's consent to the use of consent via the consent management platform. This consent may be withdrawn at any time via this platform.

5. The detailed characteristics of cookies are available on the cookie consent management platform, which is displayed to the User when they first enter the website.

6. The user may independently change cookie settings at any time, specifying the conditions for storing them and accessing cookies to the end device using the web browser settings. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the web browser settings or to inform each time they are placed on the User's end device. Moreover, cookie management is possible from the cookie management platform provided to the website user.